OSB E-Commerce Service Co., Ltd., (OSB ECOM), a member of OSB Group, specializing in the field of e-commerce – a key sector which belonging to OSB diverse ecosystem. Beginning in June 2009, OSB became the first official Authorized Agency of Alibaba.com in Vietnam. In fact, Vietnamese companies have known Alibaba.com in the early days when the e-commerce floor for this enterprise was established in 1999. However, since the official time with authorized agents in Vietnam, Alibaba.com has received more attention from businesses, especially export and import enterprises through the promotion activities as well as practical support programs for businesses in Vietnam. In the coming time, Alibaba.com and OSB ECOM will continue to make efforts to support more businesses in Vietnam in expanding markets and customers worldwide.
With a wealth of experience as an authorized agent of Alibaba.com since 2009, OSB has supported thousands of export enterprises in Vietnam seeking more business opportunities, expanding markets and successfully exporting to the world market. OSB is highly appreciated by the export business community of Vietnam for timely support and advice as well as professional and effective customer care.
In addition, OSB regularly cooperates with Alibaba.com as well as business partners in Vietnam to organize a series of support events, and training for businesses to efficiently exploit the world’s leading B2B e-commerce channel Alibaba.com into business activities. During the operation, OSB received many times prestigious awards from Alibaba awarded as Best Market Development Agency Award; Best Business Support Agent Award; Best Customer Care Team; Best Global Market; Best Customer Service Team; Best Sales Service Team; Best Sales Service Team; Best Sales Service Team; etc.
With the aim of “bringing Vietnamese products to the world market”, Alibaba.com and OSB have implemented major activities such as:
Small and medium-sized business consultancy and training:
This is a weekly and monthly activity held at OSB’s offices in Hanoi and Ho Chi Minh City. Consultation to introduce free members on Alibaba.com various export channels and advantages of e-commerce trading channels. The monthly training course also helps Gold Suppliers members on Alibaba.com to equip the skills necessary to harness the stall’s performance on Alibaba.com.
Events, specialized workshops:
Alibaba.com and OSB regularly collaborate with local organizations to organize large-scale workshops and training for export enterprises in some major cities such as Hanoi, Ho Chi Minh City, Hai Phong, Dong Nai, Can Tho … Along with the organization of large and small events during the past time, Alibaba.com also sponsored events related to e-commerce of the Ministry Vietnam Chamber of Commerce and Industry (VCCI)
Gold Supplier Launch:
Officially introduced Gold Supplier service in Vietnam on 22/07/2009 in Hanoi and 28/08/2009 in Ho Chi Minh City, so far the service has expanded with more attractive packages and features.
Activities to support e-commerce enterprises to promote exports:
In order to bring more benefits to Vietnamese enterprises, Alibaba.com and OSB have cooperated with many organizations to support export: VCCI, VESA, Vietrade, VECOM, etc., to bring Vietnamese enterprises closer to the means and means of e-commerce to boost exports.